Because of the specialized nature of most of our products and services, purchases are generally nonrefundable, except in those instances where a product is found to be defective, or a class or workshop is cancelled due to unforeseen circumstances.
In all other cases, refunds will be made in the form of a store credit, to be used within 12 months.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.